Contacts

Plan Provider Phone Website
Shelby County Benefits Center Winston Benefits 1-877-970-4320 ShelbyCountyBenefits.com
Medical Cigna 1-800-558-7453 myCigna.com
Prescription Drugs Express Scripts 1-800-711-0917 express-scripts.com
Dental Cigna Prepaid/DHMO/DPPO 1-800-244-6224 myCigna.com
Vision MetLife Vision 1-833-393-5433 metlife.com/mybenefits
Flexible Spending Accounts WEX Health, Inc 1-866-451-3399 wexinc.com
Basic Life, Dependent Life, Voluntary Life, and AD&D MetLife Insurance 1-833-771-1432 metlife.com
Short Term Disability MetLife Insurance 1-833-771-1432 metlife.com
Long Term Disability MetLife Insurance 1-833-771-1432 metlife.com
Hospital Indemnity Aflac 1-800-433-3036 aflacgroupinsurance.com
Family Medical Leave Act (FMLA) MetLife Insurance 1-833-622-0135 metlife.com/mybenefits
Paid Parental Leave MetLife Insurance 1-800-638-6420 metlife.com
Critical Illness Aflac 1-800-433-3036 aflacgroupinsurance.com
Total Health Wellness Program Tommy Smith,
Shelby County Government
1-901-222-2345
tommy.smith@shelbycountytn.gov
Employee Assistance Program Concern 1-901-458-4000
Toll Free: 1-800-445-5011
Representatives are available 24/7
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Deferred Compensation Empower Local Representative
1-901-500-5075
empowermyretirement.com
Tobacco Cessation Cigna Quit Today 1-866-417-7848 -
Employee Care Clinic Shelby County Government 1-901-472-4190 -